Aviva pays outs nearly £1.1 billion during 2021

The insurer paid out on 98.1% of all claims settled throughout 2021, which totalled 53,713 - the vast majority of which related to life insurance claims (43,954), followed by critical illness (4,367) and income protection (4,300). Total pay outs for life insurance (including terminal illness) were recorded at £732m, with critical illness (including children's benefit and total permanent disability) and income protection pay outs totalling £310m and £51m respectively. Aviva noted that it...