Health Shield appoints Jacqui Carr as new CEO

Replaces Courtney Marsh

Hemma Visavadia
clock • 1 min read

Health Shield has appointed Jacqui Carr as its new chief executive, succeeding Geoffrey Spencer who has held the role on an interim basis since last year.

Carr is the permanent replacement for Courtney Marsh, who spent 11 years with the firm before stepping down in July 2021. With prior experience across a number of market sectors, primarily within HR and "change management" positions, and will lead Health Shield through its "next period of business-wide transformation." Commenting on her new role, Carr said it was "an honour" to be appointed as chief executive of the Friendly Society, which had "a long and enviable history, grounded in its strong mutual ethos; an ethos that is arguably more relevant than ever to our members." "I'm r...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

Fairer Finance launches accreditation scheme

Fairer Finance launches accreditation scheme

Aims to build trust in financial services

Jaskeet Briah
clock 13 October 2026 • 2 min read
AXA Health updates employee testing and treatment options

AXA Health updates employee testing and treatment options

Early detection and intervention

Jaskeet Briah
clock 08 October 2026 • 1 min read
Zurich launches pregnancy and baby loss support service

Zurich launches pregnancy and baby loss support service

Partnership with Empathy

Jaskeet Briah
clock 07 October 2026 • 2 min read