
Insurers have been urged by the New Generation London Market group, part of the Chartered Insurance Institute (CII), to innovate now or risk becoming irrelevant to the public.
A new report by the group, comprised of 40 of the CII's most promising young members, warned that insurance professionals must learn lessons from the pandemic and innovate to ensure the industry can continute to meet customer needs. The report also called on senior insurance leaders to improve the profession's innovation culture by identifying their own organisation's barriers and take the "relevant" steps to address these issues. It also urged insurance leaders to communicate an unders...
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