Innovation needed for insurers to stay relevant says industry young blood

A new report by the group, comprised of 40 of the CII's most promising young members, warned that insurance professionals must learn lessons from the pandemic and innovate to ensure the industry can continute to meet customer needs. The report also called on senior insurance leaders to improve the profession's innovation culture by identifying their own organisation's barriers and take the "relevant" steps to address these issues. It also urged insurance leaders to communicate an understanding of innovation that shifts the focus from improving current operations to addressing the chan...