Zurich speeds up underwriting process

A ‘smart and interactive' new tool, equipped to cover 90% of its pre-application telephone enquiries, has been adopted by Zurich, according to the insurer. Available through Zurich's Life Protection Platform, the pre-application tool been designed to provide an instant decision on underwriting decisions before advisers complete full applications on behalf of customers. Powered by iPipeline's SSG Digital Platform, Zurich said the new option will save time by reducing the need for calls to its pre-application underwriting service. Once on the platform, advisers need to enter key info...