Aviva: £36.5m paid to customers for Covid-19

CI claims down 20%

Adam Saville
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Aviva: £36.5m paid to customers for Covid-19

Total claims paid to customers between start of pandemic and end of Q3 2020

Of the £36.5m paid out to customers impacted by coronavirus by Aviva so far, the vast majority (£36m) were Covid-related death clams and for guaranteed (over 50 type) products - to around 1,680 people. Worryingly, critical illness (CI) claims over the year to end of September are down 20% and currently they are 10% down on previous levels. However, Aviva's claims philosophy manager Jacqueline Kerwood, told COVER that Aviva expects to see the same number of valid claims this year, just notified...

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