Aviva: £36.5m paid to customers for Covid-19

Of the £36.5m paid out to customers impacted by coronavirus by Aviva so far, the vast majority (£36m) were Covid-related death clams and for guaranteed (over 50 type) products - to around 1,680 people. Worryingly, critical illness (CI) claims over the year to end of September are down 20% and currently they are 10% down on previous levels. However, Aviva's claims philosophy manager Jacqueline Kerwood, told COVER that Aviva expects to see the same number of valid claims this year, just noti...