Aviva: £36.5m paid to customers for Covid-19

Of the £36.5m paid out to customers impacted by coronavirus by Aviva so far, the vast majority (£36m) were Covid-related death clams and for guaranteed (over 50 type) products - to around 1,680 people. Worryingly, critical illness (CI) claims over the year to end of September are down 20% and currently they are 10% down on previous levels. However, Aviva's claims philosophy manager Jacqueline Kerwood, told COVER that Aviva expects to see the same number of valid claims this year, just notified later. Child CI claims were also down between March and June, however they had returned to n...