Aegon shines a light on declined protection claims

Aegon UK has issued a series of ‘Spotlight on' guides detailing the information about protection claims paid in 2019, but using real examples of declined protection claims to demonstrate some of the common reasons behind claims Aegon has not paid. Simon Jacobs, head of underwriting and claims strategy at Aegon UK said: "We're proud to have paid 97% of life claims over the past three years, however, it's really disappointing to have seen an increase in the number of life protection claims we were unable to pay last year due to misrepresentation - particularly around alcohol usage and hear...