VitalityLife pays 99.5% of life claims

Vitality's 2019 claims and benefits statistics have revealed that the life insurer paid 99.5% of all life claims, 92.9% of serious illness cover claims and 96.4% of all income protection claims last year (96% overall). VitalityLife paid out a total of £66m in 2019, across 1,666 pay-outs. The most common reason for a claim was cancer for both men and women, followed by stroke and nervous system for females and heart and artery for males. VitalityLife reported that one in 10 claimants made secondary claims last year - more than £1.8m was paid out. The life insurer saw 73% of Incom...