Aviva resumes face-to-face screenings and makes underwriting changes

Aviva has announced that its partners have implemented new protocols and procedures to meet the health and safety challenges of COVID-19 to make physical health screenings appointments possible again. The measures include training for staff on the latest guidelines, pre-screening customers before booking appointments, personal protective equipment (PPE) and cleaning and disinfecting of equipment. Aviva said: "Our partners will be in touch [with advisers] with new and pipeline applicants to book screenings where required. We will of course only go ahead and book an appointment with you...