LV= introduces payment break for vulnerable customers

LV= confirmed, on 3 April, that it was reviewing its ‘payment break' scheme for vulnerable customers, which launched as a pilot at the beginning of March. On 22 April, the insurer confirmed the payment break has been rolled for its most vulnerable customers struggling financially during the coronavirus crisis.  While members are on a payment break their full policy and cover will remain in place, LV= said. They will also still be able to access services and make a claim in the usual way, in line with the terms and conditions of their policy.  To be eligible for the payment break, L...