Insurer will consider diagnosis letters, discharge summaries and reports supplied by claimant
OneFamily said pressure on GPs and clinicians during COVID-19 is likely to cause delays to its claims process. It is therefore using medical underwriters to proceed over 50s life claims by relying on existing evidence supplied by the claimant to reduce time and lighten the load on the NHS. Steven May, OneFamily's over 50s product manager, said: "Claims can now be assessed using evidence such as diagnosis letters, discharge summaries and reports supplied by the claimant. To support this process,...
Nurse screening and doctor examination services to start from 1st June for individual protection customers
'This is a moment in history like no other'
From Monday 1 June
‘Inconsistencies making it very difficult’