LV= considering 'payment break' amid COVID-19

Subject to certain criteria

Adam Saville
clock • 1 min read

The insurer, which launched a pilot in early March, is reviewing scheme in light of coronavirus outbreak

LV= has confirmed it is reviewing its ‘payment break' scheme for vulnerable customers, which launched as a pilot at the beginning of March. LV= said: "We started a ‘payment break' pilot in early March - purely as a responsive measure and as one of several support solutions for our more vulnerable customers. It is subject to certain criteria and the individual policyholder's circumstances. As we started the pilot, the coronavirus outbreak took hold across the UK. "In light of the ever-changing pandemic developments, we're reviewing the payment break pilot initiative, existing features ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

Partner Insight: The rising risks shaping family protection conversations

Partner Insight: The rising risks shaping family protection conversations

Why everyday mishaps traditional protection products may miss

Metlife UK
clock 09 January 2026 • 2 min read
16% of patients on NHS waiting list more than 12 months

16% of patients on NHS waiting list more than 12 months

ONS data

Jaskeet Briah
clock 08 January 2026 • 2 min read
Underwritten WOL sees strong growth in Q3: Gen Re

Underwritten WOL sees strong growth in Q3: Gen Re

Growth in policies sold and APE

Cameron Roberts
clock 19 December 2025 • 1 min read