Aviva to 'explore alternative routes' to pay claims without GPRs

Looking at solutions with ABI

Adam Saville
clock • 1 min read

The insurer announced yesterday it is no longer requesting medical evidence at underwriting stage

Aviva has decided to stop requesting GP reports (GPRs) at underwriting stage for protection policies while the coronavirus crisis continues, it said, to reduce the immense pressure currently placed on the NHS. While this means that customers requiring additional medical evidence will temporarily not be able get cover during COVID-19, Aviva has confirmed that it will explore alternatives ways to pay claims in the absence of GPRs. Aviva spokesperson said: "While there are instances where GP reports might be necessary in order to pay a claim, they are not required in all cases. Our curre...

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