British Friendly pays 94% of 2019 claims

Main reason MSK

Adam Saville
clock • 1 min read

Income protection mutual has paid an average of 96% of claims since 2005

The main reason for British Friendly claims in 2019 involved musculoskeletal-related conditions (44%). General illness/injuries and anxiety/depression made up 12% of claims. Infectious diseases (8%) and gastrointestinal (6%) were also top causes. Gordon Hull, British Friendly chief executive officer (CEO), said: "This analysis of causes of claim demonstrates how our products meet the needs of our customers. They tend to be those in manual occupations who might be self-employed or working for employers who don't offer any formal sick pay. As such they are looking for shorter deferred p...

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