British Friendly pays 94% of 2019 claims

Main reason MSK

Adam Saville
clock • 1 min read

Income protection mutual has paid an average of 96% of claims since 2005

The main reason for British Friendly claims in 2019 involved musculoskeletal-related conditions (44%). General illness/injuries and anxiety/depression made up 12% of claims. Infectious diseases (8%) and gastrointestinal (6%) were also top causes. Gordon Hull, British Friendly chief executive officer (CEO), said: "This analysis of causes of claim demonstrates how our products meet the needs of our customers. They tend to be those in manual occupations who might be self-employed or working for employers who don't offer any formal sick pay. As such they are looking for shorter deferred p...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now


Already a Cover member?


More on Insurer

Everyday care claims quadruple since 2019

Everyday care claims quadruple since 2019

Vitality shows increased everyday care

Cameron Roberts
clock 17 June 2024 • 1 min read
AIG Life pays out £394m for claims in 2023

AIG Life pays out £394m for claims in 2023

95% of claims paid

Jaskeet Briah
clock 04 June 2024 • 2 min read
PartnerRe joins GRiD

PartnerRe joins GRiD

Reinsurer becomes member

Cameron Roberts
clock 04 June 2024 • 1 min read