Old Mutual pays 99.78% of life claims (and 96.2% for CI)

Old Mutual Wealth, part of Quilter, paid 98.78% of life claims and 96.2% of all critical illness (CI) claims in 2018. The firm has paid out nearly £150m in claims across life and CI since 2016. During 2018, Old Mutual paid out £37.3m worth of life insurance claims (with an average claim size of £82,931) and paid out £19.3m in CI claims (with an average claim size of £126,889). For the third year in a row it has increased the percentage of CI claims, paying almost 6% more than in 2016. In total, over 84.9% of CI claims were for three conditions - cancer (66.45%), stroke (7.24%) a...