Around-the-clock consultations with a GP and access to app prescription pharmacy services
After launching the service to its group customers in April, Aviva has announced that is has broadened its digital GP service to include its small-to-medium enterprise (SME) and individual health insurance customers.
Provided in collaboration with Now Healthcare Group and accredited by the Care Quality Commission, Aviva Digital GP provides around-the-clock GP consultations and access to pharmacy services, allowing customers to receive any prescriptions through their app and order repeat NHS prescriptions. Medication can be delivered to their door or they can ‘click and collect' from the local pharmacy.
Customers, who will be invited to register for the service when they purchase or renew their private medical insurance (PMI) with Aviva, receive access to video consultations with an NHS registered GP for diagnosis, e-prescription or medical advice, plus a choice of whether consultations are with a male or female GP and the option of the same doctor each time.
There are 12 languages available, a chat function and access to GPs' specialist credentials and a UK-wide pharmacy network offering next-day delivers service (two to four hours in central London), plus children under 16 can be added to the account for paediatric GP consultations.
Mark Noble, MD, Health and Protection at Aviva said: "We believe in creating digital solutions that can make a real difference for our customers, empowering them to take greater control of their health," said Mark Noble, MD, health and protection, for Aviva. "Being able to speak virtually to a doctor or pharmacist at any time of day and get medication delivered to the door can help make managing health so much easier. We've had some great feedback from our corporate customers who are already using the service and we are excited to be offering our Digital GP service to our SME and individual customers too."
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