Canada Life renews contract with RedArc for a further three years

clock • 2 min read

Canada Life Group Insurance has renewed its contract with RedArc to provide long-term support for Group Critical Illness claimants for another three years.

Canada Life initially appointed RedArc in 2011, during which time RedArc has helped nearly 1,500 of its customers who have been diagnosed with a serious illness. On average, RedArc supports around 200 Canada Life claimants at any one time and has conducted many thousands of phone calls, provided support via letter, email and arranged a diverse array of external therapies and counselling services. The scope of the current partnership has seen RedArc provide support for policyholders with serious illnesses (over the five-year relationship) with 65% of the Canada Life cases managed by Re...

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