The Protection Distributors Group is calling for insurers to do more to help bereaved families who face delays receiving the proceeds of a life policy after their claim has been agreed.
As a minimum, the group is asking insurers to ensure families can pay funeral costs by committing to a ‘Funeral Payment Pledge'; proactively offering families at claim stage to pay the funeral director where no other arrangements have been made, up to £5,000. The Protection Distributors Group was set up in May and consists of ten leading intermediary firms in the UK protection market. Emma Thomson of LifeSearch, who is chairing the group, said: "Some insurers already offer help to families...
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