The Exeter to outsource PMI claims to AXA PPP

clock • 1 min read

The Exeter has announced that AXA PPP healthcare will manage all aspects of its private medical insurance claims processing for both new and existing business from 1st November 2016.

The Exeter will continue to operate independently and both insurers will compete as normal in the UK individual private medical insurance market.

The insurer said the "agreement will bring many benefits to members including better access to the claims service at evenings and weekends through longer opening hours."

Potential economies of scale anticipated as a result of the agreement may help offset the impact of medical inflation and control annual premium increases, the insurer also said. 

Andy Chapman CEO of The Exeter [pictured] said: "This is an important development and one which demonstrates our commitment to our members and the PMI market."

"We're determined to continually enhance our proposition and deliver a market leading service.

"This next important step will deliver improved access and anticipated economies of scale to help us offset the impact of medical inflation in annual premium reviews."

 

More on PMI

Unum UK director joins amii executive committee
PMI

Unum UK director joins amii executive committee

Paula Coffey joins

Cameron Roberts
clock 18 August 2025 • 1 min read
Circle Health Group promotes Paul Manning to CEO
PMI

Circle Health Group promotes Paul Manning to CEO

Focus on expanding the group’s hospital network

Jaskeet Briah
clock 17 July 2025 • 1 min read
Cancer: Can the industry make a difference?

Cancer: Can the industry make a difference?

"Treating the cancer is only half the battle"

Seema Dadhania and Emma Thomson
clock 16 July 2025 • 3 min read

Highlights

COVER Survey: Advisers damning of protection insurer service levels

COVER Survey: Advisers damning of protection insurer service levels

"It takes longer than ever to get underwriting terms"

John Brazier
clock 12 October 2023 • 5 min read
Online reviews trump price for young people selecting life and health cover

Online reviews trump price for young people selecting life and health cover

According to latest ReMark report

John Brazier
clock 11 October 2023 • 2 min read
ABI members with staff neurodiversity policy nearly doubles

ABI members with staff neurodiversity policy nearly doubles

Women within executive teams have grown to 32%

Jaskeet Briah
clock 10 October 2023 • 3 min read