ProtectX3: Time to change the conversation

Protection Review's ProtectX returned today (4 March) with a series of online TED-talk style presentations from industry commentators followed by a panel discussion. One of the recurring themes throughout the presentations was the need for the protection industry to engage in modernised and adapted conversations with customers that reflect the individualised needs and desires of the 21st Century, particularly in light of the impact of the Covid-19 pandemic on both health and financial stability. Jiten Varsani, mortgage and protection adviser at London Money, stated that over the last ...