Mutual spends more than £2m tracking down 'penny policies'
Royal London has reunited 36,000 customers with lost ‘penny policies' worth more than £14m in a bid to remind policyholders that their policy exists. The mutual insurer has spent in excess of £2m and worked with external tracing partners to help re-engage customers who have policies sold historically by door-to-door sales. Key policies include those from brands now owned by Royal London, including United Friendly, Refuge Assurance and Royal Liver. "Reuniting customers with money that is...
Quarter of single pensioners dependent on state
Following appointment of Maurice Tulloch