Regulation

Ahead of Consumer Duty

Available to all FCA regulated firms

"The idea of collaboration comes in the form of knowledge sharing"

Plan split into two parts with 2023 focus on solving legacy problems

FCA and FOS get ducks in a row before new principle introduced

Follows accusations of failings by Chartered Insurance Institute

Consultation opens today as regulator publishes its latest business plan

Collaborative approach

The regulator has released its 2023/24 business plan and a new strategy

Changes designed to incentivise firms to settle proactively