Advisers should not fear tele-interviewing, but providers need to do more to integrate them in its implementation, says Scor.
LV= paid 90% of claims across both critical illness (CI) and income protection (IP) last year.
Aegon paid a marginally lower percentage of critical illness (CI) claims in 2009, but declines due to non-disclosure fell from a half to a third.
Legal and General has announced it paid 93.6% of critical illness claims in 2009.
Scottish Provident's "Critical Illness Claims Report" released today reveals it paid out nearly £94 million to critical illness policy holders during 2009.
Critical illness new business has not suffered as much as expected, despite declining mortgage sales, according to Defaqto.
LV= has announced price cuts across 80% of its critical illness (CI) range.
Nearly half (24 million) of people in the UK have no insurance in place to cover loss of income through illness or the death of a breadwinner.
Bright Grey paid 93% of critical illness (CI) claims last year, with just 2% declined for non-disclosure.
New research from Aviva has shown that the average British household may only have enough cash to cover bills for 14 days if they lost their source of income.