value added services

"More could be done by the industry to highlight quality measures"

Increase in cancer and MSK cases

“I’d spent two years trying to get a diagnosis for my foot problems”

"Customers can still be unsure of what support is available and relevant to them"

"The remortgaging journey is a key life moment when customers are already engaged"

App provides clinical health support

“My mission is to continue to champion the cause of claimants and vulnerable customers”

“The argument for protection is better understood now than ever before”

“It is inappropriate and potentially dangerous to shoehorn an individual into a generic treatment plan”

"Clinical teams have to demonstrate empathy, understanding and, vitally, knowledge"