"Clinical teams have to demonstrate empathy, understanding and, vitally, knowledge"
“There is a massive ripple effect when someone dies”
“There are four things to remember that can really make a difference”
"The genie is well and truly out of the bottle"
Value-added services can facilitate a preventative approach, says Sarah Teehan
"Having the solutions is only one part of the equation"
"Over recent years there has been an explosion of offerings"
Focus on everyday health, wellbeing, and rewards