The definitions of insurable risk are changing as a result of a better collective understanding of wellbeing issues, said Debra Clark, head of Specialist Consulting at Towergate Health & Protection, during COVER’s Health & Wellbeing 360 broadcast.
"It's such a changed environment that we're now based in, and it's for the right reasons, but wellbeing has different definitions to different people," she said. It can be difficult for a client to understand the value of wellbeing, Clark added, and there "aren't many good tools out there" to enable a client to instantly see a return on the investment they're putting in. As a result, intermediaries have a role to play to help clients, particularly in the group risk space, understand the importance of data and how to measure wellbeing in the right way. "The protection industry needs...
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