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Technology

Spring Budget 24: £3.4bn investment in NHS

PMI

Spring Budget 24: £3.4bn investment in NHS

Focus on digital transformation

clock 06 March 2024 • 1 min read
What innovations will drive protection value in 2024

Technology

What innovations will drive protection value in 2024

"Right customer, right journey"

clock 29 February 2024 • 3 min read
Vulnerable client processes: What the FCA wants from advisers

Regulation

Vulnerable client processes: What the FCA wants from advisers

Proactive approach in identification and support

clock 26 February 2024 • 4 min read
Partner Insight: The Life claims department technology leap brings better human-centricity

Technology

Partner Insight: The Life claims department technology leap brings better human-centricity

Life insurance needs to embrace technology for smoother claims and happier customers. Swiss Re's launch of ACE and CARE highlights the importance of meeting increasing customer demand for digital services.

clock 26 February 2024 • 3 min read
Lloyds Bank reports 5% increase in protection take-up

Individual Protection

Lloyds Bank reports 5% increase in protection take-up

New protection tool for advisers led the increase

clock 23 February 2024 • 1 min read
Nearly one quarter of customers want to make their own policy changes

Individual Protection

Nearly one quarter of customers want to make their own policy changes

Customers desire a more personalised experience

clock 02 February 2024 • 2 min read
Cavendish Online rolls out AI to improve customer service

Adviser / Broking

Cavendish Online rolls out AI to improve customer service

In line with Consumer Duty requirements

clock 31 January 2024 • 2 min read
Fintel acquires platform to expand range of services to advice firms

Adviser / Broking

Fintel acquires platform to expand range of services to advice firms

Marks its sixth acquisition in the past 12 months

clock 30 January 2024 • 1 min read
PFS chief executive: 'We need to support advisers more'

Regulation

PFS chief executive: 'We need to support advisers more'

To provide membership value

clock 17 January 2024 • 2 min read
The Rising Stars of Protection: Emma Mayo from St James's Place

Adviser / Broking

The Rising Stars of Protection: Emma Mayo from St James's Place

“Embrace the fact that you don't know everything”

clock 17 January 2024 • 7 min read
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