regulation

Client feedback collection

To help with awareness

Andrew Bailey sounds warning

Transparency Task Force asks regulator to ‘boost performance’

Focus on arrears and cancellations

Regulator announces next steps on improving compensation framework

30 changes to financial services regulation are expected today

Intends to introduce simpler, clearer and more tailored regime

"Organisations shouldn’t place a sole focus on business cases and ROI calculations"

Guidance to help firms carry out Consumer Duty in a practical way