Nathaniel Lee

Emma Thomson named chair

"Let's get back to a market where we have outliers and that is seen as a good thing"

Underwriting, IHT, AI and limited innovation

"I don't think there's this huge barrier to entry"

“We need to ensure the wider impact is being considered”

"You are not going to convert everybody"

"Key to successful conversion is positioning and language"

"Advisers and insurers form a symbiotic relationship"

"The SME market consists of nearly 6 million businesses with up to 250 staff each"

"Write or refer, we should be helping our SME clients understand the risks"