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Affordability cited as biggest barrier
98.5% of new claims paid
"Significant growth" in Insight Zones usage
Q3 2025/26
Wales and the South expecting growth
Many industry issues have been "side stepped"
Loaded premiums, product performance, customer value
Underlying profit up 50% to £330m
44% rarely or never putting money aside
Online renewals up 144% year-on-year
16 February 2026
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2 min read
