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Critical Illness

Term Assurance

Health and protection disputes jump steeply

Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.

clock 18 October 2011 • 1 min read

Critical Illness

Aviva enters partial payments market for CI

Aviva has added the first partial payments to its critical illness (CI) policy and halved the length of time for a Multiple Sclerosis (MS) claim.

clock 17 October 2011 • 1 min read

Insurer

Providers criticised amid call for regulation of 'diabolical' back book selling

The "diabolical" selling of protection back books needs to be regulated and restricted, with the new owners held accountable for the way the books are run, an industry expert says.

clock 11 October 2011 • 3 min read

Individual Protection

Aviva's Colley scoops COVER's Outstanding Achievment Award

Louise Colley from Aviva picked up the Outstanding Achievement Award at last night's COVER Excellence Awards.

clock 07 October 2011 • 1 min read

Income Protection

CI complaints spike in first half year

Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.

clock 28 September 2011 • 1 min read

Critical Illness

PruProtect launches serious illness microsite

PruProtect has produced a microsite for advisers about its serious illness cover product.

clock 27 September 2011 • 1 min read

Adviser / Broking

LV= extends Assureweb offering

LV= has extended its offering on Assureweb to include its full range of services.

clock 20 September 2011 • 1 min read

Critical Illness

FOS says CI claims declining but hints at ongoing problems

The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.

clock 15 September 2011 • 2 min read

Underwriting

Risk Clinic: FIB on critical illness

I have a client making a claim on a critical illness (CI) policy. The provider is suggesting they take a lump sum payment rather than the family income benefit (FIB) they originally bought. I realise there are various arguments for each side, but what...

clock 12 September 2011 • 4 min read

Adviser / Broking

The ten most common underwriting queries (and answers)

Not only will the needs of each and every client who needs a protection policy differ, but advisers also have to factor in the different underwriting processes of providers...

clock 09 September 2011 • 3 min read
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