Protection and health insurance complaints to the Financial Ombudsman Service (FOS) leapt sharply in the second three months of the year.
Aviva has added the first partial payments to its critical illness (CI) policy and halved the length of time for a Multiple Sclerosis (MS) claim.
The "diabolical" selling of protection back books needs to be regulated and restricted, with the new owners held accountable for the way the books are run, an industry expert says.
Louise Colley from Aviva picked up the Outstanding Achievement Award at last night's COVER Excellence Awards.
Complaints about critical illness (CI) have spiked sharply over the last six months, the FSA has reported.
PruProtect has produced a microsite for advisers about its serious illness cover product.
LV= has extended its offering on Assureweb to include its full range of services.
The Financial Ombudsman Service (FOS) has given an insight into current complaint trends in critical illness, with a mixed report.
I have a client making a claim on a critical illness (CI) policy. The provider is suggesting they take a lump sum payment rather than the family income benefit (FIB) they originally bought. I realise there are various arguments for each side, but what...
Not only will the needs of each and every client who needs a protection policy differ, but advisers also have to factor in the different underwriting processes of providers...