Ian Sawyer: Remember when advisers were advisers?

There was a time when the job title ‘protection adviser' pretty much summed up what the job was about. You spoke to people about their personal circumstances; you got to know about their situation; you gave advice based on those details and your knowledge of the market; you made recommendations, wrote up the notes, and moved on to the next client. But for many protection advisers those days are long gone. They've been replaced by a myriad of administration and underwriting related duties that have permeated their way into the advice process. Does anyone else miss the days of Commercia...