Eugene Farrell: The value of employee assistance

Last month the UK Employee Assistance Professionals Association (EAPA) launched its Return on Investment (ROI) tool. [1,2] Developed with the Institute of Employment Studies and UK EAPA, the tool predicts the ROI from an employee assistance programme (EAP) following user input of some simple parameters. These include employee population, industry type, location, utilisation level and the per capita cost rate for the programme. The tool was developed after extensive research on EAPs and their effects on the workplace and employee performance. The engine driving the tool uses data...