Mark Brittain: Robo-underwriting is the future

The healthcare insurance industry is particularly ripe for robotics. Many businesses are already deploying the technology in claims and applications processing, achieving more than 60% increases in productivity and 95% increases in accuracy while also substantially reducing costs. Furthermore, the more innovative businesses are moving towards the automation of decision-making in front-office functions such as assisted underwriting. There are specific challenges which hamper abilities of healthcare insurers, to operate efficiently and innovate enticing propositions capable of respon...