State your claims: Why insurers must keep publishing claims data

clock
State your claims: Why insurers must keep publishing claims data

Are some insurers reneging on the promise to publish claims stats? Tom Conner sets out why the whole industry must be as transparent as possible.

Claims figures build a vital bridge of trust between insurers and consumers. Yet there has been much talk lately surrounding the release of payout rates, with some insurers and reinsurers musing that they would prefer to stop publishing them because they believe them to be irrelevant and even boring. In a world where 1 in 5 consumers have been deterred from buying cover because they don't trust insurers to pay claims, this isn't the case. Trust is essential in such an environment, but r...

To continue reading this article...

Join Cover

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around Covid-19, regulation, diversity and mental health.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on PMI

Dr Keith Klintworth: 'End-to-end support for cancer is the only way forward'
PMI

Dr Keith Klintworth: 'End-to-end support for cancer is the only way forward'

It’s important not to forget the full range of support on offer to cancer patients through private medical insurance (PMI), writes VitalityHealth’s Dr Keith Klintworth

Vitality
clock 15 August 2022 • 5 min read
Man jailed for 12 months for multiple bogus medical claims
PMI

Man jailed for 12 months for multiple bogus medical claims

Fraudulent claims totalled £24,000

John Brazier
clock 09 August 2022 • 2 min read
Five facts about physio from Vitality PMI claims data
PMI

Five facts about physio from Vitality PMI claims data

With demand for primary care rising, here are five facts about physio based on private medical insurance (PMI) claims data

Vitality
clock 04 August 2022 • 3 min read