Vulnerability Registration Service launches support network

The organisation said this is the first phase in ensuring that people can access comprehensive and relevant help through one route, aiming to avoid the need to search online to identify support channels. Vulnerable consumers will be able to alert insurance and financial service providers, banks, utilities, government departments and housing to their circumstances and what help they need. The VRS said this will enable organisations to provide a tailored and appropriate customer experience. Several organisations have partnered on the consumer portal so consumers can access a range of se...