Third of UK employees not using health benefits

Barriers to access

Jaskeet Briah
clock • 2 min read

One third (34%) of UK employees have not been using the health benefits offered by their workplace at all, with 53% not using these benefits due to having experienced barriers with access, according to Simplyhealth.

The healthcare services and plan provider surveyed 500 HR leaders in UK businesses and 2,000 UK employees. It found that the top barrier to access was that employees had to ask their line manager for information or approval before using the benefits (16%). This was followed by needing pre-authorisation from their manager or insurer to use their health benefit (13%), with the same percentage finding the process "too complicated", while 9% said their pre-existing conditions were not included in the cover. Simplyhealth said there is a demand for health benefits to be simpler, with 37%...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Employee Benefits

One in five SMEs offer employee assistance programmes

One in five SMEs offer employee assistance programmes

Canada Life research findings

Jaskeet Briah
clock 17 September 2025 • 2 min read
Nearly 70% of female workers welcome employer support for women's health

Nearly 70% of female workers welcome employer support for women's health

Physical health is the top barrier to staying in work

Jaskeet Briah
clock 12 September 2025 • 3 min read
amii adds HCML as corporate member

amii adds HCML as corporate member

Health and wellbeing solutions provider

Jaskeet Briah
clock 12 September 2025 • 2 min read