Advisers say documenting advice conversations takes "significant" time

Findings from The Exeter

Jaskeet Briah
clock • 1 min read

One quarter (26%) of financial advisers have said that documenting and recording advice conversations takes up a “significant portion” of their time, according to The Exeter.

The provider surveyed 250 UK financial advisers discussing insurance products with clients, finding that their time is also being "significantly" impacted by network, industry and provider updates (35%), continued professional development and learning (31%) and meetings with business development managers and third parties (28%). Elsewhere, an increase in demand for advice and regulatory changes were cited as a key challenge for this year. The Exeter said this highlights a positive demand for advice and the time advisers are taking to understand and embed regulatory change. Commenting ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

SJP adds three advisers to build AR firms

SJP adds three advisers to build AR firms

Bringing experience from Fairstone, Santander and Quilter

Isabel Baxter
clock 10 September 2026 • 2 min read
Rosemount renews mental health partnership for advisers

Rosemount renews mental health partnership for advisers

Partnership with SIX MHA

Jaskeet Briah
clock 10 September 2026 • 1 min read
The protection gap is not a surprise. Treating it as one is.

The protection gap is not a surprise. Treating it as one is.

“This is not mysterious. It is what this market is built to produce.”

Tony Müdd
clock 08 September 2026 • 4 min read