Advisers say documenting advice conversations takes "significant" time

Findings from The Exeter

Jaskeet Briah
clock • 1 min read

One quarter (26%) of financial advisers have said that documenting and recording advice conversations takes up a “significant portion” of their time, according to The Exeter.

The provider surveyed 250 UK financial advisers discussing insurance products with clients, finding that their time is also being "significantly" impacted by network, industry and provider updates (35%), continued professional development and learning (31%) and meetings with business development managers and third parties (28%). Elsewhere, an increase in demand for advice and regulatory changes were cited as a key challenge for this year. The Exeter said this highlights a positive demand for advice and the time advisers are taking to understand and embed regulatory change. Commenting ...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

Howden Employee Benefits COO expands remit following Barnett Waddingham deal

Howden Employee Benefits COO expands remit following Barnett Waddingham deal

Supporting UK and international growth ambitions

Jaskeet Briah
clock 17 September 2026 • 2 min read
Most client meetings happen without one of the advised couple present

Most client meetings happen without one of the advised couple present

More than half of clients said they hold the adviser relationship in their name only

Laura Miller
clock 17 September 2026 • 2 min read
Mortgage and insurance firm Campden Brook launches

Mortgage and insurance firm Campden Brook launches

Developing its own route into the profession

Jaskeet Briah
clock 16 September 2026 • 2 min read