Scottish Widows enters income protection market

The product offers an immediate income payment which a customer will receive whilst a claim is still being assessed, provided a GP note is supplied and once the deferred period has passed. Scottish Widows said it will not decline an IP application for mental health without an underwriting review conducted by a real person, rather than artificial intelligence. The provider will also ask the customer if they are doing anything to improve their condition, such as improved nutrition, sleep or exercise. Where customers are proactively taking steps to improve their mental health, Scottish W...