Healthwise sees "record demand" for The Exeter

Remote GP appointments drive uptake

Jaskeet Briah
clock • 1 min read

The Exeter has reported that usage of its member benefits app, HealthWise, in the first half (H1) of 2024 surpassed the entirety of 2023.

Membership registrations for HealthWise increased to 5,620 in H1 2024 from 2,844 in H1 2023, representing a 97% year-on-year increase. The increase in engagement was driven by demand for remote GP appointments – this represented 74% of all usage. A total of at 3,479 remote GP sessions were booked through the app in H1 2024, compared to 2,378 for the whole of 2023. Usage of second medical opinions and nutrition and lifestyle services in 2024 have already exceeded 2023's end-of-year figures, The Exeter said. All other remaining services, including mental health support, physiother...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Individual Protection

ProtectZ 2026 round up

ProtectZ 2026 round up

"Protection is personal so it cannot be generalised"

Jaskeet Briah
clock 11 June 2026 • 2 min read
NHS waiting list increases to 7.22m

NHS waiting list increases to 7.22m

64.9% seen within 18 weeks

Jaskeet Briah
clock 11 June 2026 • 2 min read
The COVER Review: Provider updates, AI and claims

The COVER Review: Provider updates, AI and claims

Week commencing 01 June 2026

COVER
clock 05 June 2026 • 1 min read