FCA calls on insurers to demonstrate fair value

Firms and senior managers to be held accountable for failings

Jaskeet Briah
clock • 2 min read

The Financial Conduct Authority (FCA) has called on insurance providers to ensure they demonstrate fair value and good customer outcomes.

The regulator said that while insurers and brokers have improved governance and oversight of how products are designed, managed, reviewed and distributed, many still cannot show how they are providing fair value to customers or that they were receiving good outcomes. Many manufacturers are "not adequately" assessing and evidencing that their products deliver fair value and good outcomes, with firms not identifying any instances where their products are not delivering fair value for customers, according to the FCA. It added that most distributors do not fully understand their responsib...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

New CII president begins term

New CII president begins term

Callum Beaton and Debbie Mitchell appointed

Cameron Roberts
clock 05 January 2026 • 2 min read
IPT set for another record year

IPT set for another record year

Taxation hits £6.78bn in FY25/26

Cameron Roberts
clock 19 December 2025 • 2 min read
Strong year predicted for IHT receipts

Strong year predicted for IHT receipts

£5.8bn for first eight months of 2025/26

Jen Frost
clock 19 December 2025 • 2 min read