Support services provider, MorganAsh, has updated its customer vulnerability platform to include customer vulnerability data for households, as well as for individuals.
The update to the MorganAsh Resilience System (MARS) aims to highlight vulnerabilities within families. MorganAsh said that many financial decisions are made for a family rather than for individuals, such as mortgages, joint life insurance, property insurance and retirement planning. "Often, financial planning is undertaken by one party in a couple – and, if they leave or pass away, they leave a vacuum in the understanding of previously agreed plans. Identifying the financial understanding and engagement of each party is a first step in being able to manage this situation," MorganAsh sai...
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