Unum pays out £471m in claims during 2023

Surge in cardiovascular claims across portfolio

Jaskeet Briah
clock • 3 min read

Group protection and employee benefits provider, Unum UK, paid out over £471 million in claims last year, up 19% from £395m in 2022.

Group income protection (GIP) accounted for most claims (49%) with £229m paid out for this product, followed by group life insurance (34%) which paid out £160m and group critical illness cover (GCI) (9.3%) which paid out £43m. Unum's dental claims payments also increased by 29% at the end of 2023, exceeding £31m overall and accounting for 6.6% of claims. Cancer remained the top reason for claiming across all three group risk products (69% for GCI, 39% for life insurance and 30% for GIP). For GIP, this was followed by mental health and cardiovascular claims, while it was followed by...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Group Protection

In-force group risk policies on the rise: Swiss Re

In-force group risk policies on the rise: Swiss Re

51% increase in new policies since 2006

Cameron Roberts
clock 11 August 2026 • 2 min read
Gen Z nearly twice as likely as Millennials to seek mental health support

Gen Z nearly twice as likely as Millennials to seek mental health support

RedArc data

Jaskeet Briah
clock 04 August 2026 • 1 min read
Half of employees want more flexible healthcare options: Simplyhealth

Half of employees want more flexible healthcare options: Simplyhealth

15% of employees found it difficult to access healthcare

Jaskeet Briah
clock 14 July 2026 • 1 min read