Unum pays out £471m in claims during 2023

Surge in cardiovascular claims across portfolio

Jaskeet Briah
clock • 3 min read

Group protection and employee benefits provider, Unum UK, paid out over £471 million in claims last year, up 19% from £395m in 2022.

Group income protection (GIP) accounted for most claims (49%) with £229m paid out for this product, followed by group life insurance (34%) which paid out £160m and group critical illness cover (GCI) (9.3%) which paid out £43m. Unum's dental claims payments also increased by 29% at the end of 2023, exceeding £31m overall and accounting for 6.6% of claims. Cancer remained the top reason for claiming across all three group risk products (69% for GCI, 39% for life insurance and 30% for GIP). For GIP, this was followed by mental health and cardiovascular claims, while it was followed by...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Group Protection

The protection gap has a clear gender dimension: Swiss Re

The protection gap has a clear gender dimension: Swiss Re

Women in Protection Conference 2026

Jaskeet Briah
clock 30 April 2026 • 3 min read
Employers' NI increase slowing group risk growth: Swiss Re

Employers' NI increase slowing group risk growth: Swiss Re

Group Watch report findings

Cameron Roberts
clock 23 April 2026 • 2 min read
UK unemployment rate drops to 4.9% in February 2026: ONS

UK unemployment rate drops to 4.9% in February 2026: ONS

Number of payrolled employees fell by 74,000

Cristian Angeloni
clock 21 April 2026 • 1 min read