FCA considering how AI can improve its processes

The regulator is looking to find opportunities from new technology

Hope Coumbe
clock • 1 min read

The Financial Conduct Authority (FCA) is looking at how artificial intelligence (AI) and machine learning could help the regulator improve its processes, according to chief operating officer Emily Shepperd.

Speaking last week at the Culture and Conduct Forum, Shepperd - also the regulator's executive director of authorisations - said the FCA was actively seeking out opportunities from new technology. "One question we, along with most others, are currently pondering is the potential of machine learning and AI," she stated. "We need to constantly evaluate and adapt to developments in technology to deliver innovative and efficient regulation." Shepperd said the regulator was "making sure to build strong controls or governance" on its mission to securely adopt certain forms of generative AI,...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

FOS records fall in complaints cases

FOS records fall in complaints cases

Less than 10 complaints for income protection

Isabel Baxter
clock 07 August 2025 • 3 min read
Disability and access ambassador for insurance appointed by Government

Disability and access ambassador for insurance appointed by Government

Replaces Zurich’s Peter Hamilton

Jaskeet Briah
clock 06 August 2025 • 3 min read
FCA to release pure protection papers in Q3

FCA to release pure protection papers in Q3

Update to Pure Protection Market Study

Jaskeet Briah
clock 31 July 2025 • 4 min read