Four in five consumers want transparency on restricted protection product searches

Transparency important for consumers

clock • 2 min read

The vast majority of consumers want to know if the search carried out by advisers to find their protection product is restricted to only certain providers, according to new research.

In a poll of 2,000 people carried out by Opinium last week for Protection Review, the majority (88%) said it is important to be explicitly told if a comparison site, adviser or bank was not searching the whole market. Almost half (49%) said they feel it is very important to have this information, while just 12% thought it was not important to know this. The findings come amid heated discussions in the protection sector about the use of restricted panels, and whether the consumer is being made aware of these restrictions. Particular concern about the practice has been raised followi...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Regulation

CII calls for new approach to vulnerability data sharing

CII calls for new approach to vulnerability data sharing

Many firms displaying “excessive caution”

Jaskeet Briah
clock 25 June 2025 • 2 min read
IPT receipts hit £1.48bn in May 2025

IPT receipts hit £1.48bn in May 2025

Up £50m year-on-year

Jaskeet Briah
clock 20 June 2025 • 2 min read
Sarah Pritchard named FCA's deputy CEO

Sarah Pritchard named FCA's deputy CEO

Promoted to the newly created role

Jenna Brown
clock 11 June 2025 • 1 min read