The Financial Vulnerability Taskforce, which is part of the Consumer Duty Alliance, has launched a new Good Practice Guide to help firms support clients and their families with bereavement.
The guide comprises over 30 examples of actions that financial advice firms can consider, and links to nearly 100 organisations that can provide "valuable and timely help", the FVT detailed. It was created by Tony Miles, later life financial advice expert, and reviewed by an editorial panel of subject matter experts, including the National Bereavement Service, and produced with support from Legal & General. The guide was designed to help firms consider their ability and obligation to prepare their clients before a death, the body added, and it will help firms to support clients approp...
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