Insurers making progress on Mental Health and Insurance Standards: ABI

A new report from the ABI details responses from 22 insurance providers from the travel, health and protection markets, of which three came from health providers and nine from protection providers. Launched in September 2022, the ABI's Standards focuses on four specific areas of insurer offerings: improving accessibility through better communication, processes and training, asking appropriate questions during applications, communicating and explaining underwriting decisions, and improving transparency. According to the ABI's findings, all firms that provided responses showed evidence ...