Scottish Widows pays out over £199M in protection claims during 2022

98% of all claims paid

John Brazier
clock • 3 min read

Scottish Widows has announced total pay outs of more than £199 million across individual life and critical illness claims last year.

The insurer detailed that it paid out on over 98% of all claims received through the year, the fourth year it has done so, despite an 11% rise in critical illness claims in 2022 - attributed to a decline in claims in 2021 due to Covid-19 and extra pressure on healthcare services. Overall, Scottish Widows paid out on 99.4% of life claims and 93.3% of critical illness claims, representing 8,555 and 1,552 claims respectively. The two main reasons for claims not being paid were misrepresentation and cause of claim not being covered by the policy. Broken down, in 2022 75% of life claims...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Insurer

L&G adds two hires to leadership

L&G adds two hires to leadership

Joining at the end of January 2026

Jaskeet Briah
clock 19 November 2025 • 2 min read
Aviva launches AI underwriting tool

Aviva launches AI underwriting tool

Analysing and summarising GP reports

Jaskeet Briah
clock 18 November 2025 • 1 min read
Aviva signs distribution agreement with NFU Mutual

Aviva signs distribution agreement with NFU Mutual

Q3 results also released

Cameron Roberts
clock 14 November 2025 • 2 min read