The cost of living crisis has led to an 22% rise in helpline calls from workers struggling with mental health in the 12 months to March, according to an analysis of calls to Zurich’s Employee Assistance Programme (EAP).
The largest increase in reasons for calling the service, which supports employees of the insurer's corporate risk customers, was depression, which rose 32%. There was also a 22% increase in calls for anxiety, a 20% increase from workers struggling with low mood, and a 22% rise in calls about physical health, although physical health comprises only 2% of the overall reasons employees called the service. The majority of the calls to the EAP during the 12-month period related to mental health reasons (39%), followed by legal issues (21%), relationships (11%), life events (8%), service en...
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