Royal London adds online trusts to personal menu plans

Advisers can write plans under trust as part of online applications, and selecting trusts for clients can now be done digitally for business plans, relevant life plans and personal menu plans. This dispenses the need for an electronic or wet signature from clients or nominated trustees, Royal London said. The decision comes as promoting trusts and online beneficiary nomination helps to improve customer outcomes, the mutual insurer added. Improving digital services is a "key focus" for Royal London in order to help advisers streamline processes for their clients, commented Jennifer Gil...