WPA rolls out new features on Health App

Members can pre-authorise PMI claims without consultation

Hemma Visavadia
clock • 1 min read

WPA has updated its Health App to include more features designed to aid customers access and benefit from existing group and individual health schemes.

The new features added to the new app are in line with the WPA Health offering, such as cash plan claims, pre-authorisation of new PMI claims and 'instant' decisions with consultation with the provider. In addition, the changes allow customers to track the progress of claims and communicate with WPA though online messaging and WhatsApp. WPA has updated features on the app targeted at improving customer experiences, such as viewing GP availability and booking video or telephone appointments. Also included on the platform is a new health and wellbeing section which offers information...

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